Frequently Asked Questions

Find answers to common questions about our adventures, booking process, and travel preparations.

How Can We Help You?

Browse through our comprehensive FAQ sections or contact us directly if you can't find what you're looking for.

Contact Our Team Explore Our Adventures

Booking & Reservations

Payment & Cancellation

Trip Preparation

During Your Trip

Custom Trips

Health & Safety

Still Have Questions?

Our adventure specialists are always happy to help. Reach out to us with any questions or to start planning your next expedition.

Visit Our Office

H. No.1238 Flat No. 301, Sector 52, Gurugram, Haryana -122001

Office Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM

Quick Response

We aim to respond to all inquiries within 24 hours during business days.

Frequently Asked Questions

How Can We Help You?

Booking & Reservations

How far in advance should I book an expedition?

What is the minimum number of travelers required for a trip?

Can I reserve a spot without paying the full amount?

Do you offer any discounts for group bookings?

Payment & Cancellation

What is your cancellation policy?

Which payment methods do you accept?

Is travel insurance mandatory?

Can I transfer my booking to another person if I can't go?

Trip Preparation

What should I pack for my adventure?

Do I need a visa for international trips?

Are vaccinations required for your trips?

How physically demanding are your adventures?

During Your Trip

What is the typical group size on your expeditions?

How experienced are your guides?

What type of accommodation can I expect?

Can you accommodate dietary restrictions?

Custom Trips

Can you create custom itineraries?

How much does a custom trip cost?

How long does it take to plan a custom trip?

Can you incorporate specific activities or experiences into my custom trip?

Health & Safety

What safety measures do you have in place?

What happens in case of a medical emergency during a trip?

How do you handle altitude sickness on high-altitude treks?

Do you have protocols for natural disasters or political unrest?

Still Have Questions?

Visit Our Office

Office Hours

Quick Response